About me
Hello! I am Max Yakovlev, a Postdoctoral Research Fellow in Operations Management at Vanderbilt University’s Owen School of Management, where I am fortunate to work with Dr. M. Eric Johnson. I hold a Ph.D. in Operations Management from Northwestern University’s Kellogg School of Management, where I had the privilege of being advised by Dr. Maria R. Ibanez.
My research examines how legislative, social, and technological contexts influence professionals' workload and performance in service operations, with a particular focus on healthcare. My dissertation investigates how medical providers—hospitals and physicians—perform in the face of changing legal landscapes and pressing social issues. Methodologically, I apply advanced econometric techniques, including causal inference and causal machine learning, to analyze large-scale datasets and generate actionable insights.
At Vanderbilt, I am working with the Vanderbilt University Medical Center (VUMC) on projects related to medical providers' compliance and communication, referral decision-making, and the adoption of AI tools. Additionally, I am collaborating with a major German grocery supermarket chain on retail operations projects.
Contact Information
If you have questions about my research, are looking for collaborations or doing research in this area, don’t hesitate to get in touch with me at maksim.yakovlev@vanderbilt.edu .
Upcoming Talks
- Racial Disparity in Maternal Care: The Role of Operational Factors
- POMS Annual Meeting. May 2025 - Atlanta, GA